Macs are great and the best choice for techies on the go. But even the best machines can be subject to breakdown from time to time. If you are a mac user, you might know how frustrating Mac repairs can be. Finding a technician who’ll fix your mac when it stops working as it should is difficult. But don’t worry! We’ve got you covered with a few tips that will help you get your mac fixed without too much hassle or expense:
Take a backup of your files.
● Take a backup of your files.
The first thing you should do when your mac breaks down is to back up all of your important documents and media as soon as possible. This includes photos, documents, music and video files—anything that would be difficult to recreate if lost forever.
There are plenty of different ways to go about this. If you have an external hard drive (or two), then simply copy over any files onto it so they can be kept safe in case anything goes wrong with the computer itself. If not, then use Apple’s Time Machine feature or another cloud storage service like Dropbox or Google Drive (to name just a few) to keep copies of everything safe on their servers offsite from where they were originally stored on the computer.
Check your warranty and AppleCare+ options.
If you’re unsure if AppleCare+ protects your mac, there are a few ways to find out. If the status shows as “active,” then it’s covered by AppleCare+. However, if it says “inactive,” your device isn’t eligible for coverage.
If your mac is eligible for AppleCare+ and you haven’t purchased it yet, visit an Apple Store or make an appointment at an authorised retailer. You can also purchase it online. It costs $169 for a two-year plan with up to three incidents of accidental damage covered yearly—for example, spills on the keyboard or cracked screens.
Find an authorized Apple service provider near you.
If your mac is broken, you can find an authorized Apple service provider in your area on Apple’s website. Just click the “Find a Service Provider” button on their support page or use the store locator section of their website.
Contact Apple Support
If you have any issues with your mac, the first thing to do is contact Apple Support. You can contact them via phone or email—it’s up to you.
You’ll be assigned a case number and may have to wait on hold while they find someone who can help. This can take a while—you might want to call in the middle of the night when fewer people are on the line!
If your problem is serious (your computer won’t boot up at all), then an agent might ask for remote access so that they can try fixing it from their end. If this happens, don’t panic: They’re just trying to get your computer working as quickly as possible.
If there’s no way around talking with an actual person about your issue, don’t worry: Agents are pleasant and will do everything they can for you! Just try not to get frustrated if things take longer than expected; sometimes, even simple problems take longer than expected when it comes down to getting all those tiny screws in place.
Conclusion
If you’re a Mac user, you know that mac repairs can be very frustrating. Hopefully, this article has given you a better idea of what to do when your mac needs repairing. Whether it’s just minor issues that can be fixed with some basic troubleshooting or major problems requiring professional help, the most important thing is to stay calm and take care of yourself in the process. Remember that there are numerous resources for experienced users and beginners alike!
