If your building is affected by disaster, the experience can be expensive and stressful. Selecting the wrong restoration company could contribute greatly to your stress, hindering much more than helping. Subpar workmanship, risky behavior, unneeded delays, and outrageous charges are common industry problems. However, when you know what you should be looking out for, it will be easier to avoid added expenses and unnecessary headaches.

If your building is affected by disaster, the experience can be expensive and stressful. Selecting the wrong restoration company could contribute greatly to your stress, hindering much more than helping. Subpar workmanship, risky behavior, unneeded delays, and outrageous charges are common industry problems. However, when you know what you should be looking out for, it will be easier to avoid added expenses and unnecessary headaches. To get more information, visit this website: https://mckinleycompany.com/restoration-company/

Below are 5 essential points to take into consideration when selecting a restoration company:

1. Are they certified, insured, and licensed?

You should exclusively work with insured and licensed restoration companies for a variety of reasons.  First of all, insured and licensed professionals are able to address your building emergency legally, keeping you safe from financial and legal liabilities.  If anything goes awry with a company that has no insurance or licensing could leave you open to lawsuits and fraudulent charges. Official certifications provide extra peace of mind as they make certain they possess the necessary experience and skills to properly perform restorations.

Among certifications, verifying IICRC (Institute of Inspection, Cleaning and Restoration Certification) is key. Other certifications add to the list of emergency types a restoration provider is prepared to address.

2. Do they provide service 24/7?

Emergencies cannot be predicted. If disaster hits, you’ll require a crew that is ready to respond at any time of night or day on any day of the week or month. You definitely need a company that provides around the clock service. What is the length of their average response time? Any building restoration company that has numerous locations will be able to reach you more quickly, drastically reducing any disaster repair costs, preventing the problem from worsening.

Communication is a major piece of availability. You will want to know what is going on with your project as far as how it will impact your business, what will be required of you, and the general timeframe. When emergencies occur, timing is crucial and transparent communications contribute greatly to helping things run smoothly. 

3. Are they reputable throughout the community?  

Are their reviews paid or are they real? Sometimes it is hard to differentiate so don’t just check out reviews.  Find out for how long they have been serving the community.  Find out if any locals recommend their services. Find out how many years they have been in business and their specialties. 

All of these are important points to investigate. Obviously, comparing prices is one point of view to investigate but a lower price does not necessarily mean better.  Never assume that the lowest estimate is the one to choose. Actually, selecting the lowest priced restoration company even though it is not the most recommended, could cost you significantly more over time. Don’t forget, this is not a simple landscaping project, this is remediation of damage. Both experience and quality must be taken into consideration over price. 

4. Are their specialists prepared to take care of numerous problems simultaneously?

Building emergencies may reveal other possible problems that require action. For instance, when someone requests water damage recovery, they might also end up needing asbestos abatement or mold remediation. In many situations, a building restoration company might have to stop work and contact another team who can, in turn, take care of the newly discovered problem. This may trigger delays and added expenses to a project. Find a building restoration company with technicians who are completely cross-trained, allowing them to deal with any situation they may encounter. This makes sure your emergency is addressed as quickly as possible, minimizing all possible business disruptions.

5. Are they taking proper steps to protect their clients from COVID-19?

As the SARS-CoV-2 virus is incredibly contagious, having caused the COVID-19 pandemic that has cost the lives of millions of people worldwide. Every possible precaution must be taken, even during building emergencies, in order to ensure occupants remain safe from possible infections. 

Request your building restoration company’s protocols as far as COVID-19 contagion prevention. Are the technicians armed with proper PPE? Do they properly clean, disinfect, and wrap their equipment after every project? Which type of disinfectants are utilized and do they have EPA approval to be used against SARS-CoV2 (COVID-19)? Do they utilize containment barriers such as STARC systems to properly isolate the space in which they work? Any building restoration company that is devoted to the safety of their clients while working will gladly respond to any of these questions.

Asking the Right Questions Pays Off

There is no need for the selection of the correct building restoration and emergency recovery partner to be a complicated process. If you research properly and prepare the right questions, you can select a restoration company with the expertise, equipment, and experience that allow you to rest assured your needs will be met.

Not only has McKinley been the reliable building restoration and emergency response partner for hundreds of Illinois companies for numerous years, but it has also done so for businesses in surrounding states. We invest in the newest training and equipment in order to assist them in recovering from any disaster, always aiming to provide the best possible service for all of our clients. As each one of our technicians is completely cross-trained, meaning they can take care of any possible situation that arises.

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